My experience with Payal and the Monk team can be summed up in one word: AMAZING! After a disappointing encounter with a freelancer on Upwork, which resulted in a problematic website that required extensive fixes, I was left frustrated. To make matters worse, a year after launching, Ruzzian hackers compromised the site and erased the backup, leaving us without a website. The experience with the Upwork freelancer left us disheartened and hesitant to trust freelancers again. Payal reached out to me on LinkedIn after I had already signed a contract with another company for a new UI/UX site. Her commitment, professionalism, and genuine interest in my situation convinced me to collaborate with Monk and terminate my agreement with the other firm. Once Monk presented us with a competitive proposal, we started working on the site in February 2025. Throughout our daily collaboration on design and implementation, Payal demonstrated remarkable patience, understanding, and exceptional project management skills, especially given my persistent and passionate nature. In short, the Monk team exceeded the standards set by other web development and digital marketing firms. I am truly grateful for everything Payal and her team have accomplished, and I wholeheartedly recommend placing your trust in them. I plan to continue working with Monk for the administration, maintenance, SEO, and advertising of my site.